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Year: 2017

Healthcare • January 17, 2017

Why Patient Portals Won’t Reduce Volume of Patient Calls

Patient portals benefit practices and patients in multiple ways. They increase patient engagement, improve inter-office communication, produce better healthcare outcomes, and support “Meaningful Use” CMS Medicare and Medicaid programs.  But there’s one thing a patient portal probably won’t do — decrease the amount of incoming calls to a healthcare practice. While it may seem like…

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Digital Signage • January 12, 2017

How to Create Digital Signage Content for Your Healthcare Practice

As you plan for 2017, there is one more thing to add to your to-do list — create a plan for digital signage content for your healthcare practice waiting areas and exam rooms. Using digital signage content in your practice provides multiple benefits for staff, patients, and the practice as a whole. A few of…

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Company News • January 11, 2017

Spectrio Releases Guide to Outpatient Customer Experience

Recommendations Help Providers Embrace Consumerism and Improve Patient Experience Spectrio announces recommendations to improve patient experience and customer engagement for six major areas in outpatient care. Despite renewed Congressional attention on healthcare regulation, outpatient care volume and rising consumer expectations show no signs of slowing. Spectrio’s Guide to Outpatient Customer Experience offers tips to help providers attract…

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high overhead view of a full baseball stadium
Product • January 10, 2017

Sports Signage for TVs: Enplug’s Sports Center App

According to Gallup, a strong majority of Americans consistently identify as avid sports fans. You can now enhance your venue’s TV screens with interactive, curated sports signage alongside live showings of your favorite sports teams. Your digital signage will never miss a goal with the new curated Sports Center App from the Enplug App Market. The Sports Center App allows businesses to…

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funwall logo with image of displays in the background
Marketing • January 5, 2017

FunWall Social Gaming Announces Launch on Enplug at CES

NEW YORK, Jan. 4, 2017 /PRNewswire/ — Enplug and FunWall today announced a partnership to bring FunWall’s proprietary mobile social gaming platform to Enplug’s class-leading digital display technology. This partnership will instantly give Enplug’s network the ability to participate in multiplayer tournaments with other gamers in any public location. To participate, the only thing the consumer…

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Customer Experience •

Big Takeaways from Salesforce’s “State of the Connected Customer” Study

Technology has given us a hyper-connected culture. We have almost unlimited, 24/7 access to information right in the palm of our hands.  Through mobile devices, we are empowered to search, share, connect, learn, and buy. We can voice our opinions, tell our friends, ask our friends, and research products, services, and businesses at a moment’s…

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Overhead Music • January 3, 2017

The Reality of Music Copyright Law

When your customers walk into your retail business, what do they hear? Depending on your brand and your knowledge of your customer base, your background music may be soft and classical, raw, loud and heavy or nostalgic. Regardless of the type of music you choose (or its noise level), music has long been a marketing…

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