“Spectrio’s customer service is amazing. If you have any questions, just give them a call, and it’s done. It’s as simple as that.”
"[Spectrio] did a great job for us. We were looking for a cost-effective, high quality way to have licensed music in our office and on the phones for on hold. Your company provided us with a great music service. We have an excellent selection of music, the installation was quick and painless and the quality of the music is superb..."
"...the combination of music and information is blended together in a way that is relaxing to our customers. Thanks for a great service."
"Prior to our becoming a client, our company used a local radio station ...We had nothing but complaints. Since switching to [Spectrio] we have had nothing but compliments..."
"Our restaurant caters to a very specific demographic. Our previous music provider could not match the right style to our patrons. [Spectrio] asked the right questions and worked closely with us to design just the right solution. Now our customers are snapping their fingers and tapping their toes both while waiting to be seated and as they dine. Thanks [Spectrio] for a job well done."
"Thank you for all of your efforts this past year. We have certainly received entertaining scripts each month that retain our listeners' attention... and have taken the time to review background music selections with us that keep variety in our monthly messages. It makes all the difference and is greatly appreciated."
"With up to 600 locations and approximately 35,000 employees in North America and parts of western Europe, solidifying IKON's brand portrayal is extremely important. We have looked at all the potential marketing opportunities to help us solidify our brand image, and hold messaging represents a basic and necessary medium."
"Thank you so much for following up with me. We are really pleased with the way the message turned out. Thanks for all of your teams help in getting this up and running so quickly. I will recommend you guys to anyone looking for an on hold message."
"Just a note to let you know on hold messages do work! SYSCO of Central Pennsylvania uses their messages to promote products of interest, new employees, promotions within the company, and special events. We always get positive feedback from our customers on these messages."
"In this technological age, it is important to keep up with all methods of communication. The hold line affords us yet another opportunity to get the message out about the life-saving benefits of organ and tissue donation and transplantation."
"...Your service has truly helped us achieve a more professional image for our company. In addition, we are now able to communicate items of timely interest to those who call our store. Our customers appreciate the extra information."
"They [Spectrio] have a variety of background tunes and voices available when creating a message so you are able to update your system with a fresh new sound and message each time! I would recommend them to anyone searching for a top of the line company who cares about their customers."
"The process couldn't have been easier. We were able to choose the voices we wanted to use and provide bullet points of the information we wanted in the script. After the final script was approved and recorded, we were provided a number to call and listen to the completed project. Once we gave our approval, our new script was downloaded via our phone line almost instantly!"
"Simple ordering procedures; exceptional customer service; ear-catching product-specific scriptwriting; and quality finished products all contribute to our satisfaction. Keep up the good work!"
"I have nothing but praise for you and your company. You have a truly professional group and one that understands the construction business and our customers. Our customers being put on hold do not have to hear dead silence but a true piece full of information about the products and services we offer here."