On-Hold Messaging + Video Production

Armstrong Air® has partnered with Spectrio to offer North American dealers a solution to communicate valuable information to their callers placed on hold. Our service is recommended by ACCA, industry consultants, state associations, and many others.

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On-Hold Messaging

Keep callers on the phone and on their way to becoming loyal customers. The right messaging helps you promote your brand voice and greet customers with a professionally produced message that will keep callers informed and on the line. The right music blended with the right voice can make all the difference in a successful production. Or, update your auto-attendant & IVR to ensure all calls are answered promptly and routed to the correct person.

93%

of callers placed on “silent hold” estimated their on hold time to be two and a half times longer than it actually was.

88%

of callers surveyed will stay on the line longer if they hear product information.

On Hold Messaging

Custom Video Production

Montage

Montage videos combine still imagery, music and a professionally recorded voice-over into an informative and visually captivating video. On-screen text and motion graphics can be used to reinforce messaging and create visual calls to action.

Full Motion

Our Full Motion video productions are a perfect way to introduce your business and share what makes it special as well as visually familiarize new customers with your location and staff. We’ll coordinate with you to schedule a videographer and perform the on-location shoot. Full Motion productions are perfect for business overviews, testimonials, or advertisements that highlight a specific product or service.

Get Started with Spectrio Today

Take the next step towards increasing your customer engagement







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