Guest Engagement Marketing Solutions

Spectrio now provides a customized marketing solution for your Waxing the City Studio. This unique program helps target and engage your guests with with the right message at the right time.

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On-Hold Marketing

Keep callers on the phone and on their way to becoming loyal guests. Spectrio’s on-hold experts will help you develop messaging that promotes special offers and informs potential on your hours, location, amenities and more. If your salon or spa is overwhelmed with phone calls and voice messages, consider how a well-thought out on-hold messaging strategy can reduce the burden on your concierge desk and staff while driving revenue.

93%

of callers placed on “silent hold” estimated their on hold time to be two and a half times longer than it actually was.

88%

of callers surveyed will stay on the line longer if they hear product information.

Sample Waxing The City Message
On Hold Messaging
Inspire

On-Premise Messaging and Music

We believe the spa environment is a haven, where bodies are put at ease and a peaceful state of mind can be achieved. That’s why our team of spa music specialists have independently curated a diverse selection of extensive licensed spa playlists; each with a specific spa environment taken into account. All of our music is fully licensed for businesses and will enhance your guests’ experience and increase their buying potential.

41%

reduction in stress hormone levels has been detected in some studies where participants listened to music with an upbeat rhythm.

Consumers tend to be more satisfied with the service encounter and service quality if they are happy in the physical environment.

Sample Ambient Music
Overhead Messaging

Get Started with Spectrio Today

Take the next step towards increasing your customer engagement

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