Impressions On Hold

In order to better serve you, our valued clients, Audio Messaging Solutions (AMS) and Impressions On Hold (IOHI) have joined forces to create one of the nation’s leading telephone on-hold messaging providers. We are pleased to introduce the new company, Spectrio. With our combined expertise we now offer a complete spectrum of audio-video solutions for all your customer touchpoints in addition to on-hold programming. View press release.

“The most important thing AMS and IOHI share is a commitment to the best customer service,” said Aaron Kleinhandler, Chief Executive Officer of Spectrio. “That does not change. Spectrio is defined by dedication to our clients. What does change is that we are now able to offer our clients an even broader range of creative and technology to enhance their customers’ experiences.”

A major competitive advantage is Spectrio’s in-house production and service capabilities, which provide outstanding media products, turnkey implementation and exceptional value.

Some of the most notable capabilities include expanded audio services for phone systems, such as IVR prompts and automated attendant greetings; digital signage solutions for waiting areas, retail spaces and interactive kiosk applications; public space music and location-specific “storecast” messaging; multimedia enhancements for the web, and custom video applications. “Spectrio is the culmination of the shared vision of AMS and IOHI,” explained Sheri David, Principal / Chief Sales and Marketing Officer of Spectrio. “We are dedicated to our clients’ future growth and by utilizing the latest technology and our talented creative team, we are able to help our customers realize true market impact at a tremendous value.”

AMS and IOHI create multimedia solutions for national companies like Pep Boys, LabCorp, Regions Bank, Goodyear, Terminix, Raymond James Financial and Papa John’s Pizza. We also provide these same services to smaller businesses, such as medical offices, spas, independent retailers and local restaurants. By combining the resources of the two companies, Spectrio offers audio and video solutions that are both powerful and affordable, to customers of any size and budget.

Through this new strategic partnership, we will be creating a strong infusion of marketing muscle bringing the ability to deliver robust digital signage, overhead music, business phone greetings, cloud-based VoIP phone service, and wi-fi marketing.

Spectrio Update Manager (SUM) allows you to access on hold messages, submitting new production requests, scheduling run dates, listening to voice talent and music, tracking the status of your production, or reviewing previously used content, SUM ensures that all of your on hold solutions are easily managed, tracked and modified, from your own desktop.

Among Spectrio’s capabilities are their in-house production facilities, on-line scripting capabilities, and creative staff, which is unmatched in the industry. Spectrio provides not only high quality on-hold audio productions, but multi-media products, turnkey implementation and exceptional value, including: