Spectrio has 30 years of proven experience in creating positive, memorable, and informative patient and resident experiences in healthcare. Whether your manage a large hospital, a small private practice, or a senior living community, our products are here to amplify your communication and customer engagement efforts.
Digital signage in your office, hospital, or senior living community can engage and inform your patients, help you stand out from your competitors, increase overall retention, and create happier customers. Spectrio offers scalable and versatile services that can be customized to meet whatever needs your organization has. As a proven leader in the healthcare and senior living industries, Spectrio will help you choose the right types of displays and content that best fit your objectives. Our in-house creative team will work alongside you to craft customized content to keep your patients entertained, aware, and immersed during their visit or stay.
Drive down perceived wait times with our attention-grabbing screens. Your displays can be configured to educate visitors on relevant health topics, ongoing events, and available services. All content goes through an approval process, ensuring that it’s clinically validated.
Direct visitors throughout your hospital, facility, or nursing home with easy-to-use wayfinders. Our custom-designed, digital wayfinding systems also boost staff productivity, improving patient satisfaction. Visitors and staff alike can download maps to their phones and easily find exactly where they need to go.
Put your audience in charge of their on-premise experience by utilizing interactive screens. Patients, residents, and visitors can control their content viewing experience for a personalized take on your organization’s offerings and information.
Share what’s most important to your organization with agency-level creative content. Inform patients about seasonal reminders, new safety procedures, and other pertinent information about your facility.
Spectrio’s extensive content library means your organization never needs to struggle with creating content. We’ve got everything you need to fill your playlists and keep patients informed. Choose from hundreds of animated videos and images, featuring 3D animation, interviews, trivia, holiday greetings, seasonal topics, and more.
3 in 4 patients use the phone as the primary method to set up medical appointments. Make sure your on-hold messaging helps callers feel cared for and acknowledged from the second they contact your facility.
On-Hold Marketing combines custom messaging and music that can answer frequently asked questions, promote new providers and services, and lay the groundwork for a positive patient experience. Spectrio can create professional custom messages for your business that provide a unified brand experience as well as account for variabilities in locations such as hours and services.
of callers hang up when they are left in silence while on hold.
of callers have made a service decision after hearing hold messaging.
HOSPITAL: Feat. Voice Talent Denise K. & Music RK06
Overhead Music has the power to both influence patient mood and promote your services, all while increasing staff productivity. Just 20 minutes of listening to the right music mix can lower heart rate, blood pressure, and anxiety. Spectrio can develop the ideal playlist from hundreds of music selections that have been fully licensed to protect your organization from infringement issues.
Overhead Music reduces noise distractions in order to create more private, comfortable medical environments. From a legal standpoint, this ambient noise can also help maintain HIPAA compliance. It's an affordable alternative to expensive construction or sound blocking materials. It can be easily introduced into offices both new and existing, large or small, national hospitals and local clinics.
Imagine being able to leverage your patients’ behaviors, wants, and needs to inform your communications, both on-premise and online. If used to the fullest, Spectrio’s WiFi Marketing can enable your organization to do just that. We can turn your current WiFi network into a high-impact marketing tool that drives patient behavior. Our scalable, cloud-based solution enables you to personalize relevant, real-time interactions via content, analytics and messaging.
More importantly, since Spectrio is only collecting non-health information-related data from individuals by agreement, all communications are HIPAA compliant.