Increase customer engagement for Veterinary
Spectrio’s In-Clinic Marketing solutions help you educate and entertain your clients while they wait, and increase healthier outcomes and return visits to your veterinary hospital.
THE SPECTRIO VETERINARY DIFFERENCE
Veterinary Digital Signage
Digital signage in your veterinary hospital can engage and educate your clients, help you promote compliance and forward bookings, and inform clients of new procedures. Spectrio offers fully-managed and self-managed services that can fit any of your digital signage needs. Spectrio will help you choose the type of displays and content that best fit your objectives. And, our creative team will work with you to create customized content to engage and educate your clients.
WAITING ROOM SIGNAGE
Reduce perceived wait times and educate clients on important health topics for their companion animals, new procedures, clinic information, and more.
OPERATORY SIGNAGE
Keep your clients engaged and calm while waiting during operations.
MOTION ADS
Share what’s most important to your hospital with agency-level creative. Inform your clients about seasonal reminders, new procedures, or pertinent information about your clinic.
Content Library
Never struggle with creating content on your own. Tap into Spectrio’s extensive library of veterinary content to fill your playlists and educate your clients. Choose from hundreds of animated videos and images that feature 3D animation, interviews, trivia, holiday greetings, seasonal topics, and more.
On-Hold Marketing
3 in 4 patients use the phone as the primary method to set up medical appointments. Make sure your on-hold messaging helps clients find the information they need. On-Hold Marketing combines custom messaging and music that can answer frequently-asked questions, promote appointments and services, and lay the groundwork for a positive client experience.
60%
of callers hang up when they are left in silence while on hold.
51%
of people call in on the phone to make a reservation or schedule an appointment.
VETERINARIAN
WiFi Marketing
Turn your WiFi network into a high impact marketing tool that increases client engagement and loyalty. With Spectrio’s scalable, cloud-based solution, you can personalize relevant, real-time interactions with clients using WiFi marketing, analytics and management. If used to the fullest, WiFi Marketing is a cost-effective engagement source with a high ROI.
94%
of loyalty program members want communications from the programs they participate in.
SMS coupons are redeemed 8% more than emailed coupons.
Overhead Music
Overhead Music has the power to produce a calming atmosphere while your clients and their companion animals wait, while also increasing staff productivity. Just 20 minutes of listening to the right music can lower heart rate, blood pressure, and anxiety. Spectrio will help you create an appropriate playlist from hundreds of music selections that have been fully-licensed to protect you from copyright infringement.
Studies have shown that playing classical music can provide a calming atmosphere for dogs.
Just 20 minutes of listening to music can lower heart rate, blood pressure, and anxiety.
Sample
Scent Marketing
Scent is one of the most important and yet under-appreciated senses that play a part in client interactions. As the only sense that is processed directly through the limbic system, smell is hardwired to our memories and emotions. Ambient scent, when approached properly, has a subconscious effect on clients’ anxiety and comfort levels, and those of their companion animals. Spectrio has created hundreds of unique scents, each with a mood, impression, or effect in mind. We work with you to find the best scent for your objectives.
Our scents are hypo-allergenic, oil-based scents that comply with the highest level of safety and regulation standards set forth under provisions of the United States and European Union laws. For one monthly fee we provide you with the best diffuser system and scent for your need so you can easily get subtle, environment-enhancing scent when and where you need it.
Lavender is considered a relaxing and anxiety-reducing scent for both humans and animals.
Ready to see how Spectrio can benefit your animal hospital?
Contact us today using the form below, or at 800-584-4653 x4 for a free consultation about how Spectrio’s Marketing Technologies can benefit your hospital.