Salon & Spa

Create an Inviting and Engaging Experience For Your Guests With Guest Engagement Marketing Technologies

Get a Demo
POWERING OVER 150,000 LOCATIONS AROUND THE WORLD
Google
Marriott
Subway
Message Envy
Hewlett Packard
Coca Cola
Hardvard University
Exxon Mobil
Holiday Inn
Thermo Fisher Scientific
Radisson
Survey Monkey
THE SPECTRIO DIFFERENCE

Increase Customer Engagement for Salon & Spa

Your guest experience is important to you. But are you taking advantage of all the possibilities to market once guests have arrived at your location? Your phone system, digital screens and signs, overhead speakers, and WiFi can be converted into effective, interactive marketing tools that will drive revenue by informing guests of your services and promoting your brand. If you’re looking for a way to increase per-guest revenue while boosting brand affinity, Spectrio’s guest engagement marketing solutions may be right for you.

ENGAGE

Digital Signage

From menu boards to the waiting room, from the showroom floor to the point of sale, digital signage catches people’s attention and delivers your most important messaging.
INTERACT

Interactive Kiosks

Give customers an endless amount of interactive information at their fingertips, allowing them to explore your brand and learn about your business at their own pace.

INFORM

On-Hold Marketing

Many customers still prefer picking up the phone and calling in as their first point of contact with your business. On-Hold Marketing helps you to effectively answer that call.
INSPIRE

On-Premise Messaging

With over 80 turnkey playlists from top artists from a wide array of genres, easily control the mood and atmosphere in your business with fully licensed, legal music. If needed, we can help you craft a customized playlist that fits your business’s personality.

CONNECT

WiFi Marketing

Enhance your guest Wi-Fi network to provide revenue and marketing opportunities. Easily measure your results with detailed analytics and collect information for future remarketing efforts.

ENHANCE

Scent Marketing

Appealing to a customer through their sense of smell is a subtle, subliminal way to create a memorable experience that results in consumer spending and long term brand loyalty.
ENGAGE

Digital Signage

Spectrio offers a turn-key, easy-to-use solution for all of your salon and spa digital signage needs. As a proven leader in digital signage, Spectrio will help you choose the type of displays that best fit your hospitality brand and business objectives. Whether you want to promote products, specials, and upcoming events, or simply share stunning tranquil imagery, digital signage delivers! We provide you with the required hardware, creative content, dedicated customer service, and free updates so that capitalizing on the promise of digital signage is simple.

More Info

Digital Menu Boards

Your offers and services can change constantly, so your signage should, too. Spectrio’s eye-catching digital menu boards are easy to update with special offers, pricing, and a full-service menu for your services.

Wait Boards

Promote your brand, avoid competitor ads, and keep your customers happy with branded entertainment options in your lobby and waiting areas. With pre-screened content from popular networks like CBS or NBC playing alongside branded content and promotional ads, your customers’ wait time will feel like no time.

Full Screen

Keep the focus on a single message at a time to maximize its impact. Whether it’s a promotional offer or explainer videos, highlight a rotating playlist that speaks to your guests’ needs.

CONTENT LIBRARY

Access to Engaging, Entertaining Content

Never struggle with creating content on your own. Tap into Spectrio’s extensive library of personal care content to fill your playlists and engage your guests during their stay. Choose from hundreds of animated videos and images that feature 3D animation, interviews, trivia, holiday greetings, seasonal topics, and more.

More Info
CONNECT

WiFi Marketing

WiFi Marketing lets you not only provide complimentary Internet access to your guests, but also allows you to gather vital data about your audience and target them with real-time marketing. WiFi Marketing provides a unique opportunity to drive buying behavior, increase guest loyalty and reach people who may not even be inside your doors yet. By capturing your guests’ information via your WiFi, you can direct users towards a particular splash page branded for your location with your most relevant information. Data gathered via WiFi will also allow you to send timely text messages or emails to guests, boosting revenue as well as repeat visits.

67% more

is how much returning customers on average spend compared to first-time customers.

94%

of loyalty program members want communications from the programs they participate in.

Hair Salon
More Info
Wifi Marketing
INSPIRE

Overhead Music

We believe the spa environment is a haven, where bodies are put at ease and a peaceful state of mind can be achieved. That’s why our team of spa music specialists have independently curated a diverse selection of extensive licensed spa playlists; each with a specific spa environment taken into account. Spectrio’s dedicated voice talent can also create overhead messages to help you promote promotions, offers and events while providing direction to guests and employees. All of our music is fully licensed for businesses and will enhance your guests’ experience and increase their buying potential.

41%

reduction in stress hormone levels has been detected in some studies where participants listened to music with an upbeat rhythm.

Consumers tend to be more satisfied with the service encounter and service quality if they are happy in the physical environment.

More Info
Overhead Messaging
INSPIRE

Sound Masking

Allow guests and clients to truly melt away from the world around them by creating a peaceful environment with sound masking. Sound masking is proven to reduce stress and decrease distractions by drowning out the noise caused by nearby conversations and loud neighbors. Our talented team of sound masking (white noise) specialists are trained to help address the areas most affected by internal and external noise. Using a system of carefully targeted speaker placement and carefully calculated decibel levels, our team deploys sound masking to create a more unified, quiet environment.

27%

reduction in stress for both your clients and staff.

51

decrease in distractions.

Get a Demo
ENHANCE

Scent Marketing

Scent is one of the most important and yet underappreciated senses that play a part in the customer journey. As the only sense that is processed directly through the limbic system, smell is hardwired to our memories and emotions. Ambient scent, when approached properly, has a subconscious effect on customer comfort, shopping behavior and spending patterns. Spectrio has created hundreds of unique scents, each with a mood, impression, or effect in mind. We work with you to find the best scent for your objectives, client base, and brand identity.

Our scents are hypo-allergenic, oil-based scents that comply with the highest level of safety and regulation standards set forth under provisions of the United States and European Union laws. For one monthly fee we provide you with the best diffuser system and scent for your need so you can easily get subtle, environment-enhancing scent when and where you need it.

84%

of people are more likely to purchase a product with the presence of scent.

More Info

Get Started with Spectrio Today

Take the next step towards increasing your customer engagement

Get a Demo