Keep patients on the phone and get them the information they need
3 in 4 patients use the phone as the primary method to set up medical appointments. Make sure your on-hold messaging helps callers feel cared for and acknowledged from the second they contact your facility. On-Hold Marketing combines custom messaging and music that can answer frequently-asked questions, promote new providers and services, and lay the groundwork for a positive patient experience. Spectrio can create professional custom messages for your business that provide a unified brand experience as well as account for variabilities in locations such as hours and services.
On-Hold Messaging Samples
Inspire callers to take action with patient testimonials, messages highlighting your expertise in key disciplines, and health education with a message of hope.
Educate and inform callers and drive revenue to your service lines.
Enable your leadership team to speak directly to callers about important initiatives.
Motivate callers to schedule regular screenings with PSAs.
Educate callers about the different resources available for breast cancer survivors.
Get Started with Spectrio Today
Take the next step towards increasing your customer engagement