Case Studies

Jiffy Lube® International, Inc. (JLI), is the largest system of franchised service centers in the fast lube industry, and is consistently ranked as one of the top franchising opportunities for entrepreneurs. With more than 2,000 service centers in North America, JLI services approximately 24 million customers each year. Spectrio provides call handling systems and on-hold…

By Candice Hynoski-Ouazzi “One cannot not communicate,” Paul Watzlawick, a communication theorist, once said. Whether it’s words or silence, we are constantly communicating at all times in all places. That’s why it’s crucial to take advantage of every opportunity to spread the word about your company or organization’s valuable services and programs through audience specific…