Engage
Interact
Create
Measure
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Connect
Inform
Enhance
For families looking for the ultimate fun-filled resort experience, Kalahari Resorts and Conventions in Round Rock, Texas, is the place to be! From the moment you step foot in any of their four world-class resorts, you immediately become immersed in the Kalahari experience. The authentically African-themed Kalahari Resorts are home to one of America’s largest…
Hospitality overhead messaging is a great tool to communicate with customers. In just a few seconds, you can send information to everyone in your business, regardless of what they’re doing or where they are. While many companies rely on display boards or employee interactions to share content, overhead messaging remains one of the top ways…
Best Western® Hotels & Resorts selected Ping HD partner Apex Procurement LLC to provide EngagePHD™ powered LG webOS digital signage displays within the lobby of every Best Western hotel property in North America. The Challenge In many hotels, communicating efficiently can be a challenge. The total number of guests can often outnumber available staff. Many…
Hospitality is one of the most competitive industries in the global economy. There are more food, drink, and hotel options than ever, from glamorous hotels and five-star bars to Airbnbs and roadside shacks. As the hospitality industry changes to meet customer demand, so does hospitality marketing. In the past few years, brands have adjusted how…
The hospitality industry is primarily focused on creating quality experiences for customers. From a relaxing spa or hotel that washes away worries to an immersive restaurant built for sports fans, the goal is to create a world where customers don’t have outside concerns or distractions. Unfortunately, the outside world often finds its way in…
The hotel industry is incredibly competitive. Brands constantly fight to lure reliable business travelers who want the comforts of home when they’re on the road, along with family travelers who want enjoyable vacations. Most cities and even small to mid-size towns have a variety of hotels to choose from. Large chains compete with small boutique…
Offering free Wi-Fi to guests is no longer an option. Hotel and resort visitors expect to find complimentary Wi-Fi access during their stay, so hospitality businesses must incorporate this benefit into their offerings to give customers what they want and need. But, offering free Wi-Fi isn’t just a way to please and serve guests –…
The hospitality industry relies on all five senses to sell its products. Customers feel sand between their toes, smell locally-made food, taste fresh ingredients in their cocktails, and watch captivating sunsets. Everything that convinces customers to choose a restaurant or book a vacation relies on the senses. This applies to the sense of sound as…
With hotel digital signage, hospitality businesses have a powerful tool for engaging visitors and providing an improved guest experience. They are no longer restricted to using static, passive signage that guests ignore and overlook. With interactive and digital screens, hotels can connect with guests using motion graphics, animations, and even touch-screen technology placed in or…
When a guest walks into a hotel, they make an initial assessment of the property as a whole. They judge the hotel based on how the lobby looks and feels. This first impression sets the tone for the entire stay, and may be the reason why they will or won’t come back or refer friends…
When someone walks into your restaurant or hotel, you want to make them feel at home, especially if the guest is far from their own. Most hospitality businesses know this. They put an emphasis on creating an atmosphere that is warm, comfortable, inviting, and safe. But many fail to focus on providing a piece…
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