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In-store Marketing Customer Experience

Culture • October 28, 2021

How to Run a Halloween Costume Contest for Your Business

Eek! Halloween is almost here. As one of the top 5 most popular holidays in the United States, there’s no shortage of spooky events, movies, and music that crop up during the month of October. One of the most iconic things associated with Halloween is costume parties. For both the young and young at heart,…

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In-store Marketing Customer Experience • October 22, 2021

How to Make the Most of Overhead Music at Your Hotel

Whether it’s for a business trip or a long-overdue vacation, most travelers view their hotels as places to relax, unwind, and rest. There are a number of elements that go into providing your guests with the atmosphere they want during their stay–lobby layout, room amenities, helpful staff–but one of the most subtle, yet impactful, things…

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In-store Marketing Customer Experience • October 19, 2021

7 Customer Touchpoints You Need to Improve Today

The on-premise experience is an important part of your marketing efforts. While your advertising and promotional materials may bring people into your brick-and-mortar location, your in-store experience will win them over. An enjoyable visit can convince your customers to spend more than they were planning to, or it can convince them to return and buy…

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In-store Marketing Customer Experience • October 7, 2021

3 Examples of Audio Branding and How You Can Brand Your Business

Your business’s brand is more than just visuals. Audio branding is another powerful way to get customers invested in who your business is and why they should invest their time–and money–into you. A 2016 study on long-term noise recognition found that even meaningless audio patterns were recognizable for up to 4 weeks after they were…

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In-store Marketing Customer Experience • October 1, 2021

6 Ways an Outdated Website Hurts Your Business (And How to Fix It)

Are you caught up in a myth that solely focusing on product or service quality will reap results? Undoubtedly, quality offerings lead to an increased customer base. But what about the image you create in someone’s mind who has no clue about your actual value?  Your first-time website visitors are curious to explore what you can…

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Digital Signage • September 29, 2021

Digital Signage ROI: How to Determine If Your Screens Are Performing

Digital signage is key component of most modern businesses’ customer engagement strategy. This technology can influence sales, employee performance, and overall perception of the business’s brand. For this reason, it’s no wonder that business owners want a tangible way to measure their digital signage ROI. Determining the ROI of digital signage involves a few moving…

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Automotive • September 24, 2021

Automotive Customer Journey: How to Prevent Pit Stops on the Road to Purchase

No business owner wants the customer journey to stall out before a purchase. And for businesses in the automotive industry, there’s no bigger purchase than a car. Helping a customer towards a big financial investment like this isn’t without its challenges, but luckily we’ve got a few ideas on how you can avoid these road…

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In-store Marketing Customer Experience • September 20, 2021

Improve Your Customer Journey with Touchpoint Mapping

As a brand, you have influence over each interaction a customer has with your business. Consider every possible situation that could bring your customer into contact with your brand and design that scenario to deliver a positive experience. This is the time to use touchpoint mapping. The rest of this post will dive into the…

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Digital Signage • September 16, 2021

The Future of the Shopping Mall Experience: Digital Signage, Interactive Kiosks, and More

Shopping malls are facing a crisis. As more and more people turn to online shopping, easy delivery options via Amazon and other retailers, and grapple with COVID-related concerns, it’s no wonder that many once-booming malls are struggling to survive. In fact, 25% of US malls are projected to close within the next five years.  However,…

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Automotive • September 8, 2021

Helpful Tips for Excellent Customer Experiences in The Automotive Industry

Competition is high in the auto industry. Consumers have numerous options and choices and they can quickly find a new business if one doesn’t entirely suit their needs and wants. If you want to stand out and create lasting relationships with consumers in the auto industry, you need to provide excellent customer experiences. Find out…

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Digital Signage •

Test Your Digital Signage Knowledge

Digital signage, as an industry, has exploded in recent years. What once began as an offshoot of on-premise marketing is now present in stores, hospitals, and restaurants all over the world. As more and more businesses seek to engage their customers on a deeper, loyalty-building level, they’ve relied on digital signage to bring their most…

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In-store Marketing Customer Experience •

The Importance of Customer Reviews

Whether your business is a healthcare practice, auto shop, retail store, or hotel, it can greatly benefit from collecting and sharing customer reviews and testimonials. Customer Reviews Are Key Multiple studies and surveys have shown the power of customer reviews. Data shows that almost all potential new patients, clients, and shoppers use reviews as a…

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