Digital Signage
Interactive Kiosks
On-Hold Messaging
On-Premise Messaging
WiFi Marketing
Scent Marketing
There once was a time when businesses operated and existed almost entirely in one location. That physical place was home to all customer touch points. The storefront was the location where employees, customers, products, and services came together. Disappointing customer experiences often came down to poor service or a dirty store. Modern businesses look a…
There are a lot of options to consider when you start shopping for the best digital signage software and systems. As you start your search, use this list to help you check and ensure that the options you consider have the best software, content features, applications, and results. Digital Signage Software Requirements The best digital…
While it can be difficult to identify the best background music for shopping, it’s easy to pick out which music is the worst. This music is annoying, loud, and so hard to listen to it sends shoppers right back out the door. Overhead music plays an important role in keeping shoppers in a store. When…
The average person will stay on hold for around 3 and a half minutes before irritation begins to set in. The perception that your business considers their time to have little value increases with every second after. That is not the path to building loyal customers and brand advocates. What On-Hold Messaging Should They Hear? When a…
Eek! Halloween is almost here. As one of the top 5 most popular holidays in the United States, there’s no shortage of spooky events, movies, and music that crop up during the month of October. One of the most iconic things associated with Halloween is costume parties. For both the young and young at heart,…
Whether it’s for a business trip or a long-overdue vacation, most travelers view their hotels as places to relax, unwind, and rest. There are a number of elements that go into providing your guests with the atmosphere they want during their stay–lobby layout, room amenities, helpful staff–but one of the most subtle, yet impactful, things…
The on-premise experience is an important part of your marketing efforts. While your advertising and promotional materials may bring people into your brick-and-mortar location, your in-store experience will win them over. An enjoyable visit can convince your customers to spend more than they were planning to, or it can convince them to return and buy…
Your business’s brand is more than just visuals. Audio branding is another powerful way to get customers invested in who your business is and why they should invest their time–and money–into you. A 2016 study on long-term noise recognition found that even meaningless audio patterns were recognizable for up to 4 weeks after they were…
Are you caught up in a myth that solely focusing on product or service quality will reap results? Undoubtedly, quality offerings lead to an increased customer base. But what about the image you create in someone’s mind who has no clue about your actual value? Your first-time website visitors are curious to explore what you can…
Digital signage is key component of most modern businesses’ customer engagement strategy. This technology can influence sales, employee performance, and overall perception of the business’s brand. For this reason, it’s no wonder that business owners want a tangible way to measure their digital signage ROI. Determining the ROI of digital signage involves a few moving…
No business owner wants the customer journey to stall out before a purchase. And for businesses in the automotive industry, there’s no bigger purchase than a car. Helping a customer towards a big financial investment like this isn’t without its challenges, but luckily we’ve got a few ideas on how you can avoid these road…
As a brand, you have influence over each interaction a customer has with your business. Consider every possible situation that could bring your customer into contact with your brand and design that scenario to deliver a positive experience. This is the time to use touchpoint mapping. The rest of this post will dive into the…
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