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I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do. -Edward Everett Hale This quote perfectly sums up the principles of great customer service, and it’s something we strive for here at Spectrio.…

Peter’s Auto Mall At Spectrio, it’s our goal to help clients achieve their goals. Here’s how we did it for Peters Auto Mall. The Issue:
 Peters Auto Mall was looking for a convenient and entertaining way for customers to learn more about late model used vehicles, view specifications and photos, and browse all the vehicles…

By Megan Colby, former Creative Consultant, current Communications Director at Spectrio It’s tough to explain what I do for a living. Well, not what I do exactly, but what my company does. Many people, when asked, can reply with a short answer. “I’m a nurse.” “I’m a teacher at Apple Elementary.” “I’m a reporter for…

By Karen Kesler, Spectrio Assistant Director of Creative Services With incredible range and an acclaimed industry background, voice talent Pat Brooks is a versatile member of the Spectrio team. Described by clients as a major market talent with rich tones and soft sophistication, Pat has been an integral part of our voice talent pool since…

Spectrio Cares! Approximately 400,000 Americans have Multiple Sclerosis (MS) and every week about 200 people are diagnosed. There is no “cure” for the disease, but advances in treatment and the understanding of MS are made every year. Spectrio wants to help make a difference, so our offices have created teams to participate in local MS…

We have been featured on several news websites recently! Here’s what the DailyDOOH.com blog had to say. Daily DOOH is a blog dedicated to digital out-of-home advertising and marketing. DigitalSignageToday.com also had a brief about our merger. Digital Signage Today reports on news, trends, events and people in the digital signage industry. In addition, we…

We are proud to announce that our new website is now live!You may already be familiar with our on-hold messages, but did you know that we can also produce greetings for your phone system (auto attendant and IVR), passive and interactive digital signage and kiosk content, overhead music and messaging, and even email marketing? If…

You’ve told your callers that you appreciate their patience for holding, but have you really thanked them? A great way to show your appreciation for their patience while on hold is to reward them with a free gift. There’s several ways you can approach this, and best of all, the following methods will help you…

Jiffy Lube® International, Inc. (JLI), is the largest system of franchised service centers in the fast lube industry, and is consistently ranked as one of the top franchising opportunities for entrepreneurs. With more than 2,000 service centers in North America, JLI services approximately 24 million customers each year. Spectrio provides call handling systems and on-hold…

According to a recent report from SocialMediaExaminer.com, 90% of marketers said that social media was important to their business. It’s likely that your company already has a Facebook and Twitter presence, but are you effectively completing the social media puzzle? Here are 5 tips to help you make the most of the social scene! 1.…

The holidays are almost here and along with the usual craziness of our workloads, our Oldsmar and Tulsa offices have been busy collecting clothing, toys, and other items for our “adopted” families! We feel very fortunate for everything we have and think it’s important to share with those in our communities that are struggling to…

Here’s what our Philadelphia folks gathered to donate to St. John’s Hospice, located in Philly:       Good work, team! We’ll keep posting photos of our collections for the other charities and ‘adoptees.’ They are looking great so far!

When was the last time you left your office and actually experienced your business from your customer’s point of view? If you’re the owner or a manager, you’re probably busy and think you don’t have the time. However, here’s a blog from Fast Company with some reasons why you should MAKE the time to experience…

As the new month begins, it’s time to start thinking about the holidays. Well, at Spectrio, we’ve been in holiday mode since the start of November, but we’re starting to feel the burn now! Everyone at our company has much to be grateful for: stable home environments, food to eat, clothing, and employment. But there…

We are proud to announce the results of our Share the Bounty Food Drive! Our Oldsmar, FL office and Tulsa, OK offices have been collecting food since November 1st, to be donated to local food banks. Spectrio has committed to matching $1 per pound of food collected, for extra impact. We started out rather slowly,…

By Candice Hynoski-Ouazzi “One cannot not communicate,” Paul Watzlawick, a communication theorist, once said. Whether it’s words or silence, we are constantly communicating at all times in all places. That’s why it’s crucial to take advantage of every opportunity to spread the word about your company or organization’s valuable services and programs through audience specific…

Daylight Saving Time ends this Sunday- November 6th. Be sure to set your clocks back one hour, if you’re located in a state that observes DST. Some fun facts about Daylight Saving Time: -All states in the US observe Daylight Saving Time except Hawaii and most of Arizona. -Many countries observe Daylight Saving Time, but…

Multi-tasking is so prevalent today that it can be a challenge to just take time to listen when someone is speaking. Instead of thinking about the next thing you’re going to say, stop, LISTEN, and absorb what the other person is saying. Pay attention to their tone, their body language, and the words. Then, when…

Spectrio is a proud sponsor of the first annual We Salute You tribute event, to honor all veterans’ service to America. November 10th, 2011 – 5:30pm Location: Spanos-Pappas Community Center – Theofilos Hall 348 North Pinellas Avenue Tarpon Springs, FL 34689 Tickets are just $5, and attendees are encouraged to help feed those in need…