Spectrio Blog

By Deb Faul, Spectrio Creative Consultant “When I was little, my uncle was in the Air Force. He came back from Japan with a gift for me: a portable tape recorder. I took the thing into my room and spent hours recording little shows, creating character voices, and editing out the pauses. Some 45 years…

So, you’ve decided it’s time to add auto attendant greetings to your phone system. Whether your goal is to ease the workload for your busy staff, simplify the caller experience, or create a brand standard, your phone system is a good place to start! But what should your auto attendant greetings say? Here are a…

Over the past 2 years, Spectrio has raised more than $5,700 for the National MS Society by participating in Walk MS fundraising events in the Tampa Bay and Tulsa regions. Help us meet our goals this year, by donating to the Oldsmar Amblers, or the Tulsa Ramblers Walk MS teams! The Ramblers will be participating…

When big changes occur at a small business, let’s face it – things can get awkward. But no matter what is on the horizon for your company, it’s imperative that you set expectations for your customers to ensure a smooth transition. Whether your business is merging or will be under new management or ownership, there…

If you haven’t had the pleasure of trying to buy a phone system for your small business, take a few minutes to read this article, written by a small business owner. And of course, each small business is unique so unfortunately there’s no cut-and-dry answer to this question. Phone systems are complicated, but if you…

CHARLOTTE, NC – January 22, 2014 – ACDelco Canada selects 10 Foot Wave as their digital menu board provider for the 1,200 Professional Services Centers and Warehouse Distributors. About ACDelco – ACDelco is a global leader in automotive replacement parts and related services. ACDelco has over 100 years of experience in the automotive industry and is…

by Denise English, Spectrio Creative Consultant   Lori Tritel has been working in the voiceover business for nearly 20 years. Her most recent work includes being the voice of “The Librarian” in Halo 4, and voicing various parts on The Tonight Show with Jay Leno. She has worked in countless video games, and can currently…

Most people understand that working with a small business is different than working with a massive corporation. However, if you’re ready to “swim with the big fish” there are plenty of simple things you can do to make your small business look bigger. Here are three ideas: Present a consistent image with an automated attendant.…

For many small businesses, the holidays are so busy that they don’t have time to think about anything but helping their customers. But now that the New Year is here, we would like to offer a few “Marketing Resolutions” to help you plan your company’s marketing strategy for 2014. These are simple, relatively inexpensive ideas…

By Candice Hynoski, Spectrio Creative Consultant If you’re looking for a reliable, confident, authoritative voice for your next audio project, then Lynne Adkins is your gal. Adkins, a Pennsylvania and Delaware Valley native, is a seasoned professional lending her gifted voice to the radio industry since 1981 and to the on hold business since 1999.…

This question is a tough one for us to answer, but we have a few educated guesses as to what your callers may hear when they are placed on hold at your company:   beeps silence a local radio station professional on-hold messages and music However, you can find out exactly what your callers hear…

We are happy to announce that between the Tulsa and Oldsmar offices, we were able to collect a total of 537 pounds of food during our annual Share the Bounty food drive! The Oldsmar office collected 313 pounds of food, which – along with a matching $313 donation from Spectrio – was donated to Oldsmar…