On-Hold Messaging
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January 31, 2013
How an On-Hold Message is Born
If you have children, you may have heard this question before: “Mommy, where do on-hold messages come from?” It’s likely you didn’t have an answer, or you probably started something like, “Well, honey, when a business owner really cares about his customers, he wants to make sure they are happy when they call.” But from…
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