Spectrio Blog

Challenges of Releasing New Features Releasing new features in today’s web-based application environment is a challenging proposition. LifeShare is comprised of a variety of web, mobile, and set-top box applications supporting thousands of users with the expectation that those users have access to those applications anywhere and anytime. This expectation translates to short downtime windows…

If you’ve ever recorded an automated hold message for your business phone line, you know how difficult it can be. Recording a message that sounds natural and welcoming while remaining professional isn’t easy. Usually, when a business asks an internal staff member to record the message, it comes out choppy and awkward or stale and…

When people look for a hotel room for an upcoming trip, they shop around. They look for the hotel that will provide the most comfortable stay, offer the best amenities, and provide the best experience. So why isn’t this the case with hospitals? Why do people shop around and look at the guest details for…

People are ditching cable at record rates. For decades now, cable companies have had a monopoly over television. If you wanted to watch the best in entertainment, you needed a cable subscription. Now, the rise of companies like Netflix and Hulu allow consumers to get the content they want, without being locked into cable. So……

When you chose the background music for your commercial location, what was your process? Did you select whatever music service was easiest? Flip on the radio? Did you pick a music style you liked or leave it to an employee to choose the playlist? Or, did you just leave the store in silence or otherwise,…

You went out of your way to ensure that the ambiance of your retail location was absolutely perfect, down to the ideal shade of robin egg blue paint and the fonts on your signage – why not put the same attention to detail into your on-hold messaging? After all, many of your potential customers may have…

Enplug’s technology is a visual communications solution for any business, from a small firm looking to engage their staff to a global organization that needs to communicate with employees across multiple offices. This case study explores why and how Meltwater uses Enplug throughout their 50 global offices for enterprise internal communications. About Meltwater Meltwater is the…

It is no secret that visiting a car dealership, mechanic shop, or tire store makes a lot of people uncomfortable. There is a stigma attached to the auto industry that leads people to believe they will get taken advantage of during their visit. Many customers feel vulnerable when dealing with auto service providers and salespeople…

When a guest walks into a hotel, they make an initial assessment of the property as a whole. They judge the hotel based on how the lobby looks and feels. This first impression sets the tone for the entire stay, and may be the reason why they will or won’t come back or refer friends…

If your waiting room is starting to feel a little drab and outdated, it might be time to give it a much-needed update.  When you improve your waiting room, you impress your clients, provide them with a more comfortable setting, and decrease their perceived wait time. Plus, you keep your office updated, modern, and current…

I grew up in a house with three brothers, wonderful parents, and enough dogs, cats, lizards, turtles, rabbits, cows, and horses to open a petting zoo. There were a few staples in our lives; church on Sundays being one of them. As hard as we tried, we could never make it to services on time.…

When you get a new patient through the door, it’s a victory. You have welcomed a patient into your practice for the first time and started a new relationship. But, it’s only a small piece of a bigger battle. The true victory is getting that patient to come back again. It’s increasing patient retention by creating…